Philosophy of Care
Our Philosophy of Care underpins everything that we do for you, it is more than just a framework of values and goals which we have identified, it is a commitment to you, which every member of our team has pledged to make their personal responsibility, to ensure you have the best possible experience during your stay.
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Well-being
We are committed to ensuring your health and well-being are our first priority.
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Ethical
We have an uncompromising and consistent commitment to honour our integrity and moral, professional, spiritual and artistic values and principles.
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Compassion
We focus on the needs of individuals and channel the emotion generated by their predicament into active responses.
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Accountability
We take responsibility for our actions.
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Respect
We treat everyone we encounter with dignity and sensitivity, valuing each individual's diversity.
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Excellence
We lead by example. Our staff are expertly trained and are recognised at all levels for the highest standards of professionalism, service and quality of care provided.